Privacy Policy

Introduction

QuantaNova ES B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website quantanovaes.world, use our construction project performance analytics platforms, or interact with our services.

This policy applies to all personal data we collect about you, whether through our website, direct communications, or our analytics platforms. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Data Controller Information

QuantaNova ES B.V. is the data controller responsible for your personal data. Our contact details are:

• Company: QuantaNova ES B.V.
• Registration Number: KvK 85214796
• VAT Number: NL851436925B01
• Address: Stationsweg 213, 1041 CR Amsterdam, Netherlands
• Email: privacy@quantanovaes.world
• Phone: +31 20 605 1983

Data We Collect

The data we collect depends on how you interact with our website and services. We may collect the following categories of personal data:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, job title
• Communication Data: Messages, enquiries, and correspondence you send to us
• Account Information: Username, password, and account preferences for our analytics platforms
• Professional Information: Industry sector, company size, project requirements

Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Cookie Data: Information stored through cookies and similar technologies

How We Use Your Information

We use of your data is based on legitimate interests, contractual necessity, legal obligations, and your consent where required. Specifically, we use your personal data to:

Service Provision

• Provide and maintain our construction analytics platforms and services
• Process and respond to your enquiries and service requests
• Manage your account and provide customer support
• Deliver training and implementation services

Business Operations

• Improve our website functionality and user experience
• Develop new features and enhance our analytics platforms
• Conduct market research and business analysis
• Manage our business relationships and contracts

Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, security threats, and misuse of our services
• Enforce our terms of service and other agreements
• Respond to legal requests and proceedings

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Cloud hosting and infrastructure providers
• Email marketing and communication platforms
• Analytics and performance monitoring services
• Payment processing and financial services

Legal Requirements

We may disclose your personal data when required by law or to:

• Comply with legal obligations, court orders, or regulatory requests
• Protect our rights, property, or safety, or that of others
• Investigate potential violations of our terms of service
• Prevent fraud or other illegal activities

Your Rights

Under the General Data Protection Regulation (GDPR) and Dutch data protection laws, you have several rights regarding your personal data:

Access and Portability

• Right of Access: Request copies of your personal data we hold
• Right to Data Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances

Processing Control

• Right to Restrict Processing: Limit how we process your data in specific situations
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@quantanovaes.world or +31 20 605 1983. We will respond to your request within one month of receipt.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Contact Enquiries: 3 years from last contact
• Customer Data: Duration of service relationship plus 7 years for legal and tax purposes
• Website Analytics: 26 months (Google Analytics default)
• Marketing Data: Until consent is withdrawn or 3 years of inactivity

When determining retention periods, we consider the nature and sensitivity of the data, the purposes for processing, legal requirements, and our legitimate business interests.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection and security practices
• Incident response and breach notification procedures

While we strive to protect your personal data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes and codes of conduct

Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to registered users
• Displaying prominent notices on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where we must process data to comply with legal requirements
• Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights and freedoms

This Privacy Policy is governed by Dutch law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the jurisdiction of the Dutch courts.